Terms & Conditions
1. Introduction
Your use of the UrHub platform (hereinafter referred to as the “Service”) is governed by these Terms & Conditions. We collect data to ensure the functionality of our Service and to improve the quality of the services we provide. These Terms describe what data we collect, how we use it, and how we ensure your privacy.
The Service is provided by HomeHub s.r.o., registered in the Czech Republic under the following identification number: IČO 21453390.
2. Data Collected
We collect and use the following categories of data:
2.1. Personal Information
- Name
- Email address
- User IDs
- Address
- Phone number
2.2. Financial Information
- Purchase history
- User payment information (processed through Stripe)
2.3. Device Identifiers
- Device or other IDs
2.4. Files and Documents
- Files and documents uploaded by the user
2.5. Photos and Videos
- Photos uploaded by the user or generated during the use of the Service
3. Purpose of Data Collection
We use your data for the following purposes:
- Providing access to and improving the Service.
- Ensuring security and authentication (e.g., sending SMS via Twilio).
- Processing payments via third-party services (e.g., Stripe).
- Analyzing user activity to enhance the user experience.
- Sending notifications regarding rental status, updates, and other important events.
4. Use of Third-Party Services
We use third-party platforms for data processing, including:
- Stripe: For processing payments. Privacy policy available here.
- Twilio: For sending SMS messages (e.g., authentication). Privacy policy available here.
All data is transmitted in encrypted form and used only for the purposes specified above.
5. User Privacy and Rights
We comply with the EU General Data Protection Regulation (GDPR), ensuring the following rights:
- Right to access your data.
- Right to delete your data (“right to be forgotten”).
- Right to correct your data.
- Right to restrict data processing.
You may request access to or deletion of your data at any time by contacting us at info@urhub.io.
The user agrees that, for the provision of services, the company may:
- Use the provided data.
- Send notifications related to security, authentication, and updates.
6. Data Sharing with Third Parties
We do not share data with third parties for marketing purposes. Your data may be shared only:
- To process payments via Stripe.
- To send SMS messages via Twilio.
- To fulfill legal obligations.
7. Data Security
All data is stored in encrypted form and processed in compliance with modern security standards. We regularly update our systems to minimize the risk of data breaches.
8. Policy Updates
We may update these Terms, notifying you via email or the app 30 days before the changes take effect. Continued use of the Service after notification indicates agreement with the updated Terms.
9. Contact
If you have any questions regarding data use, please contact us:
Email: info@urhub.ioPhone: +420 773 610 130
IČO: 21453390