Privacy Policy

Effective Date: November 12, 2024

Your privacy is important to us. We have developed this Privacy Policy to explain how we collect, use, store, and share information when you use our application and smart box system. By using our services, you agree to the terms of this Policy.

1. Information Collection

We may collect and process the following types of information:

  • User-provided information: Personal data such as your name, email address, phone number, and payment information necessary for renting and accessing equipment through smart boxes.
  • Rental and usage data: Information about which devices were rented, the time and duration of rentals, payment details, and user preferences.
  • Technical data: IP address, device model, operating system, app version, and other technical details necessary to ensure the application functions properly.
  • Location data: With your permission, we may collect location data to provide information on nearby smart boxes and improve our services.

2. Use of Information

We use the data we collect to:

  • Manage and support rental services through the app and smart boxes;
  • Enable access to rented equipment and automate the opening/closing of compartments;
  • Provide user support and process requests;
  • Analyze data to enhance user experience and optimize the range of available devices;
  • Ensure security and prevent fraud;
  • Comply with legal obligations.

3. Information Sharing

We do not share your data with third parties, except in the following cases:

  • Partners and service providers: We may share data with partners who provide us with technical and operational support, such as hosting, payment processing, analytics, and maintenance. These partners are obligated to maintain confidentiality and use data solely to provide their services.
  • Legal requirements: We may disclose data in response to legal requests or to protect the rights and safety of our users and company.
  • Mergers and acquisitions: In the event of a merger or acquisition, data may be transferred to new owners.

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Rental and payment data may be retained longer to meet legal requirements.

5. Security

We take reasonable measures to protect your data from unauthorized access and disclosure. However, no method of data transmission over the internet or electronic storage is completely secure.

6. User Rights

You have the right to:

  • Request access to your data;
  • Update or correct your information;
  • Request deletion of data (unless it conflicts with our legal obligations);
  • Restrict or object to data processing.

To exercise these rights, please contact us at the provided contact information.

7. Changes to the Privacy Policy

We reserve the right to update the Privacy Policy at any time. Updates will be posted in the app, and we will notify you of any significant changes if required.

8. Contact Information

If you have questions about our Privacy Policy or would like to exercise your rights, please contact us at:

UrHub
Email: info@urhub.io